Heart Share LLC (hereinafter referred to as “the Company”) complies with Japan’s Act on the Protection of Personal Information and other applicable laws and regulations, and handles personal information appropriately.

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1. Purpose of Use of Personal Information

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The Company uses personal information it collects for the following purposes:

・To respond to inquiries

・To arrange and coordinate property viewings

・To confirm move-in requirements, conduct application screening, and complete contract procedures

・To manage and operate the share house and provide necessary communications after move-in

・To contact residents in the event of an emergency

・For other purposes related to the above activities

The Company will not use personal information beyond the scope necessary to achieve the purposes stated above.

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2. Collection of Personal Information

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The Company collects personal information by lawful and fair means and only to the extent necessary for its business operations.

3. Provision of Personal Data to Third Parties

The Company will not provide personal data to third parties without the individual’s consent, except in the following cases:

・When the individual has given consent

・When required by law

・When necessary to protect a person’s life, health, or property and it is difficult to obtain the individual’s consent

・When the handling of personal information is entrusted to an external service provider to the extent necessary to achieve the purposes of use

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4. Use of External Services

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The Company may use external services for website operation, handling inquiries, sending and receiving emails, and other related activities.

When using external services, the Company will handle personal information only to the extent necessary to achieve the intended purposes and will take appropriate measures to ensure that such information is managed securely.

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5. Management of Personal Information

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The Company takes necessary and appropriate security measures to prevent the leakage, loss, alteration, unauthorized access, or other improper handling of personal information.

 

6. Retention and Deletion of Personal Information

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The Company will not retain personal information longer than necessary to achieve the purposes for which it was collected.

When personal information is no longer required, it will be securely deleted or disposed of in an appropriate manner, except where retention is required by law.

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7. Requests for Disclosure, Correction, Suspension of Use, or Deletion

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If an individual requests the disclosure, correction, suspension of use, deletion, or other handling of their personal information, the Company will verify the individual’s identity and respond appropriately in accordance with applicable laws and regulations.

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8. Changes to This Privacy Policy

The Company may revise this Privacy Policy as necessary.

Any revisions will be announced by posting the updated Privacy Policy on this website or by other appropriate means.

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9. Contact

For inquiries regarding the handling of personal information, please contact us through the “Contact” form on this website.

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Heart Share LLC

Last revised: September 1, 2026